Pay Monthly Frequently Asked Questions

Pay Monthly is a rent now pay later payment option available on selected Property Finder listings, powered by Keyper. It lets you split your annual rent into a manageable monthly rent payment over 12 months using your debit or credit card instead of paying upfront in cheques.

Once you find an eligible listing, you verify your income, choose your home, and sign your tenancy contract. Your landlord receives their payment as agreed, while you pay rent monthly in 12 installments instead of traditional cheques, simplifying how you handle your monthly rent in Dubai.

With Pay Monthly, you can pay rent using credit card or debit card solutions across 12 installments instead of using post-dated cheques. Your landlord still gets paid as agreed, while you use pay rent with card convenience to keep more cash on hand each month.

Yes. Pay Monthly is powered by Keyper and operates in line with UAE rental regulations. Payments are processed securely.

You need a minimum monthly income of AED 8,500, an annual rent between AED 30,000 and AED 400,000, and a UAE-issued credit card for paying rent or a local debit card. The service is available for residential tenants in Dubai and . Some senior or ownership-level employment roles are not currently supported. American Express is not accepted.

Yes. Applications from freelancers, business owners, and new UAE residents are reviewed on a case-by-case basis based on the income and documents you provide.

Look for the Pay Monthly badge on the listing. You can also filter your search on Property Finder to show only listings with this payment option available.

Pay Monthly is available on residential listings in Dubai and with annual rent between AED 30,000 and AED 400,000. Commercial properties and short-term rentals are not eligible.

You won't be able to use Pay Monthly with an income below the AED 8,500 minimum. Property Finder still has thousands of listings available to rent through the standard process.

Tap the monthly payment button on any eligible listing and follow the steps to verify your income and complete your application. The whole process happens within Property Finder.

If you connect your bank securely, verification is instant. If you upload bank statements manually, it can take up to 1 business day.

You can resubmit your bank statements make sure they clearly show your name, account details, and income for the last 3 months. If the issue continues, contact our support team.

Yes. Bank connections are encrypted and read-only no payments can be initiated from this connection. It's only used to verify your income.

Your rental power is the maximum budget you've been approved for based on your verified income. Our backend monthly rent calculation checks your financial profile dynamically, acting as a built-in monthly rent calculator. The final approved figure appears on your application dashboard once your verification is complete.

Your income verification is valid for 90 days. If you don't sign your contract in that time, your approval expires and you'll need to verify your income again to start a new application.

After approval you'll need to upload your Emirates ID, passport, and bank statements (if you chose manual income verification). Documents are reviewed within one business day.

Your agent uploads documents related to the property and tenancy on your behalf including the tenancy contract, the unit's title deed, and landlord verification documents.

You'll see the rejection reason directly in the app. Make sure your documents are clear, valid, and that the details match your application. Then resubmit them.

The TPMA (Tenant Payment Management Agreement) is your tenancy contract under Pay Monthly. It outlines your rent amount, your monthly payment plan, and the terms of your tenancy.

UAE-issued credit or debit cards. Making a credit card payment for rent helps you build flexibility, allowing you to pay rent through credit card accounts seamlessly. Please note that American Express is not accepted and you must have a local UAE bank account.

Your first payment is due before your landlord's first transfer is initiated. Make sure your card is active and has sufficient funds before this date.

Your first payment is a single charge that covers your first month's rent, the Digital Management Fee (Keyper's service fee), and your security deposit. You'll see the full breakdown on your dashboard before you confirm.

After signing, you can view and download your signed contract from your dashboard at any time.

We'll automatically retry the charge up to two times the same day. If it still fails, an AED 1,000 late payment fee applies. If the payment remains unresolved, an additional AED 100 per day applies, capped at AED 3,000 total. You can retry the payment yourself anytime from your dashboard.

Check that your card is UAE-issued, the card details are correct, and you have sufficient funds available. You can retry the payment from within the app. If the issue continues, contact our support team.

Yes. You can update your payment card at any time from your application dashboard or your Property Finder account settings.

Open your application dashboard on Property Finder. You'll see your full payment schedule, including upcoming amounts and dates.

Yes. You can end your tenancy early, but fees will apply as outlined in your contract. Contact our support team to start the process and get the exact breakdown for your contract.

Contact our support team with your application reference, the date and amount in question, and a short description of the issue. We'll investigate and keep you updated.

Disputes between you and your landlord for example about maintenance or property condition are handled separately under your tenancy contract. If the issue affects your rent, contact us and we'll help where we can.

Yes. You can stop the application at any time before signing. Your income verification stays valid for 90 days, so you can use it to apply for another property within that window without verifying again.

Contact our support team as soon as possible. We'll review your situation and let you know what options are available based on your contract terms.

Your security deposit is held under the terms of your tenancy contract with the landlord and is returned at the end of the tenancy in line with those terms. Contact us if you need help with the return process.

No. Applying for Pay Monthly or being rejected does not affect your credit score.

Yes. Once your tenancy is active, your monthly payment behaviour is reported to the Al Etihad Credit Bureau (AECB). Missed or late payments will negatively impact your AECB credit score, while paying on time supports your credit profile.

Email us at paymonthly.support@propertyfinder.ae, submit a request through your Property Finder Help Center, or use the in-app contact option from your application dashboard.

Most queries are answered within 1–4 business hours during our operating hours (Monday to Saturday, 9am–6pm GST). Cases that need to be reviewed by our partners may take longer we'll keep you updated as we go.