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Frequently asked questions

Quick answers about Rent in 12, previously called Pay Monthly

Rent in 12 is a payment option available on selected Property Finder listings, powered by Keyper. It lets you split your annual rent into 12 monthly payments using your debit or credit card instead of paying upfront in cheques. It was previously called Pay Monthly.

Homes that offer it carry a tag showing the estimated monthly amount, so you can see the monthly figure while you browse. You can also filter your search to show only those homes.

You need a minimum monthly income of AED 8,500, an annual rent between AED 30,000 and AED 400,000, and a UAE-issued credit or debit card. The service is available for residential tenants in Dubai. American Express is not accepted.

Open the home you want and choose the monthly payment option, then follow the steps to verify your income and complete your application. You apply in the Property Finder app, so if you are on the website, scan the QR code on the listing to get the app and pick up where you left off.

Your Emirates ID, your passport, and your bank statements if you chose to upload statements rather than connect your bank. Tenancy documents are reviewed within about 4 business hours once everything has been submitted.

If you connect your bank securely, it takes about 4 minutes. If you upload bank statements instead, it can take up to 1 business day.

We retry the charge up to three times the same day. If it still does not go through, an AED 1,000 late payment fee applies, then an additional AED 100 per day while it stays unresolved, capped at AED 3,000 in total. You can retry the payment yourself at any time from your dashboard.

Yes. You can end your tenancy early, but fees will apply as outlined in your contract. For the full breakdown across each scenario, see the Termination and disputes article or contact support.

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